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FAQ'S

  • Where is Napa Valley?
    Napa Valley wine country is located in Northern California, one of the world's famous wine regions, with stunning landscapes, incredible views and exceptional wines. Just 50 miles northeast of San Francisco, a short drive from several airports in the San Francisco Bay Area including San Francisco International Airport. Other great options include Oakland International Airport, 63 miles away and Sacramento International Airport, 75 miles away. Sonoma County Airport is just 34 miles from the north end of Napa Valley.
  • What is Napa Valley known for?
    With more than 400 wineries, Napa Valley is known for world-class wine, as well as beautiful countryside, some of the most stunning views and near perfect weather year-round. It is also known for Michelin-star restaurants, luxurious accommodations and spas.
  • Which wineries will I visit?
    We work with a handful of off-radar wineries that offer a unique experience to our guests. It is important that each property we work with provides a memorable tasting including unmatched views and amazing wines. Our partnerships can change season-to-season ensuring you will visit properties complimentary to the weather/season and those you would not have otherwise found on your own. We do offer partnership experiences that are not open to the public, exclusive to our guests. Please contact us directly to learn more about some of our exclusive wine partnerships, seasonal experiences and upgraded tour options.
  • What is the pick-up location?
    Our general pick-up location is in Downtown Napa at the First Street Napa property in front of the Archer Hotel - 1230 1st St, Napa, CA 94559 Hotel pick-ups can be arranged from select hotels in Downtown Napa only.
  • Are tasting fees included?
    Tasting fees are NOT included in our pricing. Tasting fees average between $45 and $75 per person and can be waived with a minimum purchase of wine. Please note, we do offer upgraded tasting options which include a curated itinerary visiting properties with small production wines and vintages for those looking for a more intimate tasting experience. For additional information please contact us directly.
  • What is included?
    5+ hour adventure departing at 11:30am in an electric, open-air tuk-tuk vehicle Local host and tour guide for the day Welcome snack box and sparkling Immersive, off-road vineyard safari Chef prepared lunch hosted in various private locations exclusive to laces+limos Please note that driver gratuity is not included and can be added at your discretion. Please note, there is an 18% service fee that will be automatically added to your original booking on the day of your reservation.
  • How long is the tour?
    Our tours run daily beginning at 11:30am and we're back into Downtown Napa between 4:30/5pm
  • What is your cancellation policy?
    For ALL bookings, you will receive a full-refund, minus a 20% administrative fee with at least 14 days notice prior to your experience. Please note, all reservations can be rescheduled without incurring any addtional change fees. Cancellations made less then 14 days prior to your reservation are non-refundable. For bookings that require a deposit, including special group pricing, shuttle service and event rentals will receive a full refund of any amount paid outside the deposit. Deposits and ALL discounted bookings are non-refundable. A full refund will also be given in case of operator cancellation due to weather or other unforeseen circumstances. Please note, no-shows will be charged full price. For e-commerce purchases, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at contact@lacesandlimos with details of the product and the defect.
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