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FAQ'S

Which wineries will I visit?


We work with a handful of pre-selected estate wineries with two things in common- amazing wines and breathtaking views!! We'll take you off the beaten path to discover wineries that you may not have otherwise found on your own. Please contact us directly to learn more about our exclusive wine partnerships, seasonal experiences and upgraded tour options.




How much notice do I need to book a tour?


During high season, securing your reservation 2-3 months out is highly recommended as our tours are all private and fill up fast. If we are "Booked" online feel free to give us a ring at (707) 501-8089. Unfortunately, same-day bookings are not available at this time.




What is the pick-up location?


Our general pick-up location is in Downtown Napa at the First Street Napa property in front of the Archer Hotel - 1230 1st St, Napa, CA 94559 Hotel pick-ups can be arranged from select hotels in Downtown Napa only.




What is your cancellation policy?


For ALL bookings, you will receive a full-refund, minus a 20% administrative fee with at least 14 days notice prior to your experience. Please note, all reservations can be rescheduled without incurring any addtional change fees. Cancellations made less then 14 days prior to your reservation are non-refundable. For bookings that require a deposit, including special group pricing, shuttle service and event rentals will receive a full refund of any amount paid outside the deposit. Deposits and ALL discounted bookings are non-refundable. A full refund will also be given in case of operator cancellation due to weather or other unforeseen circumstances. Please note, no-shows will be charged full price. For e-commerce purchases, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at contact@lacesandlimos with details of the product and the defect.




Are tasting fees included?


Tasting fees are NOT included in our per person pricing. Tasting fees average between $39 and $75 per person and often waived with a minimum purchase of wine or joining the wine club. Please note, we do have cost concious options and flexible pricing for larger group. For additional information please contact us directly.




Where is Napa Valley?


Napa Valley wine country is located in Northern California, one of the world's famous wine regions, with stunning landscapes, incredible views and exceptional wines. Just 50 miles northeast of San Francisco, a short drive from several airports in the San Francisco Bay Area including San Francisco International Airport. Other great options include Oakland International Airport, 63 miles away and Sacramento International Airport, 75 miles away. Sonoma County Airport is just 34 miles from the north end of Napa Valley.




What is Napa Valley known for?


With more than 400 wineries, Napa Valley is known for world-class wine, as well as beautiful countryside, some of the most stunning views and near perfect weather year-round. It is also known for Michelin-star restaurants, luxurious accommodations and spas.




How long is the tour?


Our L&L Custom Tour begins at 11:30am and gets back into Downtown Napa between 4 and 4:30pm